When a burst pipe strikes, every minute counts. Water floods your space, your home's water supply goes quiet, and panic begins to set in.
At Plumberoo, we're here to save the day. We aim to get to you as quickly as possible to resolve the problem with your pipes and restore water to your home. In the meantime, here's our emergency checklist of what to do whilst you wait for our team to help with the prevention of any further damage and to keep you and your family safe.
A burst pipe can cause water to pool around fixtures or spray throughout your home, so panic is a very natural reaction. However, it's important to stay calm so you can think quickly and put some temporary containment measures in place.
Grab towels or a bucket to minimise the mess and protect your flooring if you have one close by. Shut off the electricity if the pipe has burst in an area with electrical appliances. If water comes into contact with electricity, you risk electrocution.
Before you rush off to find your mop, you must turn the main water supply off to prevent a flood and more damage to your home and belongings.
Your home may have an indoor water supply valve. If you don't, or you can't find it, locate the water main that controls your whole plumbing system. This is normally located next to your water meter at the front of your home. It may be above ground or below ground and, depending on the type of valve it uses, may require a quarter turn or several turns to switch it off completely.
To relieve the pressure from your water pipes and minimise water damage at the site of the burst pipe while you wait for an emergency plumber, drain the water from your plumbing system.
You can do this by flushing toilets, turning your hot water system off and turning on the taps.
When a pipe leaks it can cause weak water flow, corrosion, your water bill to suddenly increase and water marks, mould and mildew to form on walls and ceilings, so keep a close eye out for these warning signs.
If you don't have a leak addressed by a plumber and the water pipe bursts, it can cause a lot of damage to your home and belongings.
The site of the water pipe leak may be obvious, or it may be hard to locate, especially if the pipes run behind walls. Don't worry if you can't find the exact point of the break, your plumber will be able to locate it.
To halt water leaks while you wait for an emergency plumber, you can wrap the water line or pipe in duct tape as a temporary measure. Cover the tape with a pipe clamp if you have one. You could also use plumbing epoxy to plug the leak.
However, because the integrity of your plumbing system has been compromised, you must call a plumber to address your plumbing issues as soon as possible. Without water, you won't be able to flush toilets or take showers.
A plumbing emergency should always be dealt with by experts. Emergency plumbers will repair the burst pipe and check over the rest of your plumbing system to avoid similar problems in the future.
By calling in the professionals, you will ensure the replacement pipe is compatible with your plumbing system and that a thorough inspection has been conducted.
Pipes can burst due to excessive water pressure, extremely cold temperatures, general wear and tear, poor installation techniques or invasive tree roots.
In cold climates, water can freeze inside pipes. When it begins to thaw, it can cause a build-up of pressure and the pipe bursts. Therefore, insulating pipes can also help avoid leaks and bursts.
As a homeowner, you can help avoid water leaks and burst pipes with regular maintenance and an annual inspection by a professional to address any plumbing problems.
Don't forget to check that you are covered for water damage on your home insurance, so you don't have to bear the cost of repairs to your pipes, flooring, walls and ceilings if you have a burst pipe again.
A burst pipe can certainly cause a dampener on your day, but with Plumberoo's reliable and affordable plumbing services, we can have an emergency plumber to you quickly, day or night.
If you live in Sydney's eastern suburbs, put our number in your phone so that if you need us for a plumbing emergency, you can call us quickly. Call (02) 9191 8787 to reach us 24/7.